Error loading block database

#1

My system has the following specifications

QT Wallet, Client Wallet (and version) or Web wallet: BitBay PC QT Wallet version 3.0.1 64 bit
Operating System and version: Windows 10
If web wallet browser name and version:
If desktop wallet (Qt or Client) block # of your client and # of connections: 770000

The problem I am having is - I downloaded the QT wallet, opened it and start synchronization. Then wallet was closed. Every time, after trying to open the wallet, it start loading block index and stoped at 770000 and the next error window was shown:
%D0%91%D0%B5%D0%B7%D1%8B%D0%BC%D1%8F%D0%BD%D0%BD%D1%8B%D0%B9
So, I can’t even open my wallet.

#2

Sorry for the incovenience. We are busy fixing a split chain bug. The release should be out in the next few hours.

Your coins are safe. Instructions will be released ASAP.

To get more up to date with the fix, feel free to join our discord channel

Otherwise I will return in a couple of hours and update you with the new version of wallet

Thank you for your patience while we sort out this split chain bug

#3

Thank you for the information.

#4

Hi @monix ,

The chain-split issue has been fixed, and an update is required for your QT wallet to function properly.

Please follow these instructions to complete the update process:

Once this update is complete, you should be able to sync 100% without issue.

If you have any questions, let us know.