The wallet do not is sychronizing


#1

My system has the following specifications

QT Wallet, Client Wallet (and version) or Web wallet: v3.0.0.13-gf683bd6
OpenSSL 1.0.2n 7 Dec 2017
Operating System and version: windows nt

If desktop wallet (Qt or Client) block # of your client and # of connections: 2501740 lun feb 24 20:25:04 2020

The problem I am having is : my Qt wallet do not is synchronizing. It is stopped at the block 2501740 and still 3 weeks behind


#2

I am sorry to say that your blockchain data is corrupt. You will need to resync from the beginning.
In order to do this you need to first make a backup of your wallet.dat file

Then search for your …/appdata/roaming/bitbay folder. Make sure you have your windows allow you to ‘see hidden files’ setting on. Inside this folder you can delete everything but the wallet.dat file.

At this time you can use the bootstrap file and place it in this appdata/roaming/bitbay folder.
The bootstrap download is here: https://github.com/bitbaymarket/bitbay-bootstrap/releases/tag/v1

simply download the bootstrap.dat file and place in your appdata/roaming/bitbay folder.

You will only have 2 files in that folder.
wallet.dat
boostrap.dat

Then restart the QT wallet

Sorry about the inconvenience


#3

The bootstrap can be very fast depending on your geographics and computer ram.

I have linux OS. I downloaded the entire blockchain in under 2 hours with bootstrap, I have 64 gig ram computer


#4

thank you Craig,
till now all right.
see you soon
Enzo


#5

Hello Craig, another issue,
I send to Latoken 10 k bay and till now i did not recived I my account

this is the transaction:

Stato: 1224 conferme
Data: 23/03/2020 11:24
A: latoken enzo BECgQ2XwTRLFW1V6oZSehXPuqjXnMi6v7V
Debito: -10,000.00 BAY
Commissione transazione: -0.00015 BAY
Importo netto: -10,000.00015 BAY
ID della transazione: e1be317d4dbd80d2556cd3f17a2f104125dabe6c9e9349b631d049dd7523432a

thank you


#6

Yes I apologize. We are currently experiencing a split chain bug with our new protocol. Your coins are safe.

Give us some more time and we will fix this split chain issue.


#7

ok Craig,
I’m waiting.
see you soon
Enzo


#8

hello Craigh,
Hello Craig,
the 10 k bay send from my Q Wallet to Latoken I never recived to my Latoken account.
they are still “in conflict”

Stato: in conflitto
Data: 23/03/2020 11:24
A: latoken enzo BECgQ2XwTRLFW1V6oZSehXPuqjXnMi6v7V
Debito: -10,000.00 BAY
Commissione transazione: -0.00015 BAY
Importo netto: -10,000.00015 BAY
ID della transazione: e1be317d4dbd80d2556cd3f17a2f104125dabe6c9e9349b631d049dd7523432a

thank you
enzo